Casework Done Right: From Scam Submission to SIRS Success

Marissa Whitehouse, ACL, and Nicole Liebau and Sara Lauer, SMP National Resource Center - Presentation

Coping with Medicare and COVID-19: The New Normal

David Lipshutz, Center for Medicare Advocacy (CMA); Toby Edelman, CMA; and Tatiana M. Fassieux, Passages HICAP - Presentation

Croissants, Coalitions, and Councils: A Conversation

Renee Labrie-Shanks, Missoula Aging Services, and Nancy Moore, Indiana Association of Area Agencies on Aging, SMP - Presentation, Handout 1, Handout 2

Medicare Advantage Updates for 2021 and Beyond

Kathryn Coleman, Centers for Medicare & Medicaid Services (CMS) - Presentation